Twillies

Frequently asked questions

Yes. We offer returns or exchanges within 14 days of delivery, as long as items are unused and in original condition.

Orders are prepared Monday to Saturday and usually dispatched to the delivery company within 1 business day. Delivery typically takes 1 day within Beirut and up to 3 days outside Beirut.

Our charms are thoughtfully designed by us and produced with trusted manufacturing partners abroad. Each piece is quality-checked before being shipped to ensure it meets our standards.

You can always reach us through our contact page — we’re happy to help.

Twilly - Classic Black

Twilly - Classic Navy

Twilly - Ocean Blue

Twilly - Elegant White

Frequently asked questions